Press Up Hospitality Group is Ireland’s leading hospitality group. With over 60 Venues in the Hospitality and Leisure industry and over 1,800 people on our team, there are great opportunities for advancement across the Group. We are committed to building careers for our best and brightest across all roles. With our continued expansion there is a constant stream of new openings and great prospects for those with drive and ambition.
We are currently seeking an experienced Wait Staff to join our team in Elephant and Castle, Wicklow. If you are passionate about exceptional customer service and have previous experience then we would love to hear from you!!.
Reporting to: Manager on Duty
Responsibilities:
Following directions and examples of senior staff and managers
Recommending dishes and drinks with full knowledge of product and daily specials
Knowledge on gift card, voucher and cash payments
Full use of handhelds for taking orders
Communicating with customers to resolve complaints and ensure satisfaction. Relay all issues to manager on duty
Adhering to checklists provided, keeping the restaurant clean and orderly at all times
Running food, drinks and resetting tables
Up selling products to enhance sales and customers experience
Following training plans set out by managers
Answering phones and greeting customers in a timely manner
Building rapport with the customers, getting to know locals and chatting in a friendly professional manner to guests
Key Skills:
– Team orientated
– Ability to work efficiently under pressure
– Professional and outgoing personality
– Patient and friendly with demonstrated experience in problem solving
– Good English
– Experience in restaurant industry
– Available evenings, weekends and holidays
Our Values:
– We have integrity
– We listen
– We care
– We develop talent
– We go above and beyond
– We embrace diversity
Benefits:
– Continual training and development
– Career progression within the Group
– Gratuities *
Press Up Hospitality privilege card, entitling you to many discounts across our 60+ venues
– The Press Up Social Club which organises regular fun-filled activities and gatherings for teams across the group
– Wellness at work Events
– Travel Incentives
– Refer a friend scheme
– External company discounts
– Gym Membership discounts
Employment Assistance Programme – a confidential employee benefit designed to help you deal with personal and professional problems that could be affecting your home life or work life, health and general wellbeing. Our EAP service provides a complete support network that offers expert advice and compassionate guidance 24/7, covering a wide range of issues.
*Applicable to certain positions
Press Up Hospitality Group owns and operates almost 60 venues in Ireland, in certain instances we may feel your skills and experience may suit another role we have available. By submitting your application, you are permitting Press Up Hospitality Group to contact you for other opportunities within the Group.
To apply for this position please send your CV to recruitment@elephantandcastle.ie