Gift CardsRestaurant Host
Glasson Lakehouse is part of the Press Up Hospitality Group. With over 60 venues in the Hospitality and Leisure industry and over 1,800 people on our team, there are great opportunities for advancement across the Group. We are committed to building careers for our best and brightest across all roles. With our continued expansion there is a constant stream of new openings and great prospects for those with drive and ambition.
We are currently seeking a dedicated Restaurant Host with strong operational and hospitality experience to join the Bonnie's team in the beautiful Glasson Lakehouse, Athlone. If you are passionate about hospitality and have previous experience in a busy food and beverage venue, then we would love to hear from you!
The Role:
• Greet guests with warmth and friendliness
• Manage the restaurant's waiting list and seating arrangements
• Take reservations over phone and manage them on our boking system
• Answer questions regarding the menu, restaurant offerings, and policies
• Maintain the cleanliness and organization of the host stand and entrance area
• Manage and coordinate with servers and other restaurant staff
• Help resolve any guest complaints or issues
• Ensure timely seating of guests
• Assist in coordinating the flow of restaurant service
• Communicate any special requests or needs from guests to the kitchen or server
staff
• Previous experience and strong knowledge of food and beverage essential
• Strong communicator
• Be solution focused and work on own initiative
• High standards of quality control, hygiene, and health and safety
• Nurture a positive working environment and lead by example
• Comply with all company policies and procedures
Applicant Requirements:
- Have experience within a high-volume venue
- Flexibility with shift times
- Be committed to continual personal improvement and advancement in their profession
- Have a keen eye for detail Level-headed/sensible and consistent in nature, trustworthy and reliable
- Ability to work flexibly under pressure with a good sense of humour
- Approachable with excellent people skills and positive attitude
- Superior customer service skills and an understanding of customer experience
- Must have experience in Restaurant Operations
- Continual training and development
- Career progression within the Group
- Free Staff meal on shift
- Gratuities *
- Press Up Hospitality perks card, entitling you to many discounts across our 60+ venues
- The Press Up Social Club which organises regular fun-filled activities and gatherings for teams across the group
- Wellness at work events
- Travel incentives
- Refer a friend scheme
- External company discounts
- Gym membership discounts
- Employment Assistance Programme – a confidential employee benefit designed to help you deal with personal and professional problems that could be affecting your home life or work life, health and general EAP service provides a complete support network that offers expert advice and compassionate guidance 24/7, covering a wide range of issues.
*Applicable to certain positions
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